• Sell On Shaher
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FAQ'S

What is shaher.ae?
Shaher is a UAE-based online E-commerce portal that allows you to buy and sell products online, without having to sell/purchase them from any physical store. We have a wide range of products across numerous high-quality brands in personal care and grooming.
Is ordering online is secure?
Yes. Ordering online is secure. The server that hosts our portal encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information; we use a private, one-of-a-kind key to decode it.
How do I placed my order?
  • Once you have finished adding items to your shopping cart click on the “Check out” button. You will then be transferred to our secure server and asked to place your order if you already have an account at Shaher.
  • Once you have decided how to proceed, you will be prompted to enter the name and address of the intended recipient of your shipment (i.e. your delivery information), followed by your billing details.
  • If you have a valid promotional code, you may enter it in the "Coupon Discount" field directly beneath the shipping information.
  • After completing the shipping and coupon discount information, you will need to enter in the mode of payment during order receipt.
  • Once you have completed the form, click on the "Review Order" button. You will be brought to a screen that provides an order summary.
  • Once you are ready to complete your order; click on the "Submit order" button. You will receive an on-screen order confirmation, as well as a second confirmation via e-mail.
How do I sell my product on Shaher?
  • Register your business with the basic details like the name of your business entity, official address, and phone number.
  • List the products you want to sell on our marketplace by creating an attractive product catalogue. Once you list your products, buyers will be able to buy them easily.
  • Each time a buyer places an order of your product/(s), you will be notified in your account, with an additional email.
  • You can also get orders and manage your business effortlessly via our easy-to-use seller panel.
  • Once you receive notification of purchase order from us, get the particular product ready for our packaging and pick up services.
  • Once your order is received, you will receive payments in either by cash on delivery or through online payment.
How do I view what is in my shopping cart?
  • To view the contents of your cart, click on the “View cart” icon in the upper-right corner of your Computer screen.
  • Once you click on this icon, you can easily change the quantity of a particular item by updating the quantity listed.
  • You can also delete any item in your cart by clicking the “Remove” button to the left of that item.
How do I add product on my cart?
  • To add a publication or other item to your cart, navigate to the page of the item you are interested in and click the “Add to Cart” link near the product.
  • You will be brought to your "Shopping cart" page where you can then enter the quantity of the item that you would like to order using the "Qty" field on the right side of the screen.
  • After you have entered a quantity, you can continue shopping or choose to complete your order.

Track Your Order

Please enter your tracking number which can be found in the delivery notification email received when your order was shipped.
You can also track your order by logging into your account and checking the order history section.



Online tracking may take up to 24 hours to appear after your order has been shipped.


For further queries, please mail us on orders@shaher.ae